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Leading the way in customer guidance since 1985.


Frequently Asked Questions (FAQ)

What types of crowd control equipment do you offer?

We offer a wide range of crowd control solutions, including but not limited to barriers, stanchions, ropes, and signage. Our products cater to various needs, from managing lines to securing event perimeters.

How can I find the right product for my needs?

Each product page on our website provides detailed descriptions, specifications, and usage recommendations. If you need further assistance, please contact our customer service team. We’re happy to help you select the perfect product for your specific requirements.

Do you offer bulk purchase discounts?

Yes, we offer discounts on bulk purchases of 100 or more units. The discount amount depends on the quantity and type of product you're purchasing. Please request a quote through our webstore and we will respond within 24 hours with a quote.

What payment methods do you accept?

We accept various payment methods, including credit cards, PayPal & Apple Pay For more details on payment options, please visit our payment information page.

Can I return a product if it doesn't meet my expectations?

Yes, we have a 30-day return policy for items that are in their original, unused condition. Some exceptions apply, such as custom-made or final sale items. Please review our Returns Policy  under our Terms & Conditions for more information.

How long does shipping take?

Shipping times vary based on your location and the shipping option you select at checkout. Estimated delivery times and shipping costs will be provided during the order process.

Is international shipping available?

At present we only offer shipping within Australia. Shipping rates and times vary depending on the destination. Please check our shipping policy under our Terms & Conditions or contact us for specific shipping information.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress. If you have any issues with tracking your order, please contact our customer support team.

Are your products compliant with safety regulations?

All our products meet the industry standards and regulations for safety and quality. If you require specific certification or documentation, please contact us for further information.

How can I contact customer service?

Our customer service team is available to answer any questions you might have. You can reach us via email, phone, or our website's contact form. Visit our Contact Us page for more details